Leadership

Responsive Leadership – Part 1: Leading with Presence and Adaptability

Lead with presence and adaptability—mastering communication styles, engagement vs capability frameworks, and the shift from reactive to responsive leadership

Reframing Leadership for Changing Times

Responsive leadership invites us to stop managing reactions and start leading with presence. In this mindset, leadership is not about control — it’s about creating the conditions where people can thrive. The session helped me pause and reflect on how I’ve been showing up for my team, especially during uncertainty.

The world doesn’t slow down for clarity. That’s why being grounded, adaptive, and empathetic is no longer optional. It’s our responsibility. Leadership today is measured not by decisiveness alone, but by our ability to stay close to people, adapt to reality, and make room for learning.

# Responsive mindset starter
echo "Pause. Sense. Act with care and clarity." >> mindset.txt

From Transformational to Responsive: A Complementary Evolution

We explored the distinction and connection between transformational leadership (visionary, inspiring change) and responsive leadership (attuned, adaptive in real-time). While one ignites long-term purpose, the other holds space in the moment. As leaders, we need both.

TransformationalResponsive
Inspires with visionLeads with presence
Drives changeSenses and adapts to change
Charisma and storytellingActive listening and contextual trust

In practice, it’s not about choosing one — but learning when each is needed, and how to flex intentionally.


Understanding Engagement and Capability

One slide that really stayed with me was the quadrant showing Engagement vs Capability. It helped visualize where team members may be in their growth journey — and how our leadership style must adapt accordingly.

ZoneDescriptionResponsive Action
EmbarkingHigh engagement, low capabilityCoach, guide, build confidence
FlourishingHigh engagement, high capabilityEmpower and trust
DissatisfiedHigh capability, low engagementListen deeply, re-engage through purpose
DisengagedLow capability, low engagementHave a courageous, compassionate conversation

As an empathetic leader, I was reminded that not everyone needs more motivation — some need safety, others need clarity, and many just need to feel seen.

# Self-reflection: mapping your team
team = {"A": "Flourishing", "B": "Embarking", "C": "Dissatisfied", "D": "Disengaged"}
for person, state in team.items():
    print(f"{person}: Leadership focus → {state}")

Intrinsic vs Extrinsic Motivation

We revisited a timeless but still essential theme: motivation. It’s easy to assume rewards and pressure drive performance, but this session reinforced the power of intrinsic motivators: mastery, autonomy, purpose, connection.

External motivators (bonuses, deadlines, praise) have their place — but they must support, not replace, deeper drives.

Intrinsic MotivatorsExtrinsic Motivators
Growth & learningCompensation & benefits
Purpose & impactRecognition & titles
Belonging & trustDeadlines & expectations

If we want teams to feel ownership, we must connect them to why they do the work — not just what and how.


Recognising Responsive Zones

Knowing how to “show up” is just as important as what you say or do. We explored the idea of responsive vs reactive zones — emotional states that impact our leadership presence.

I reflected on my own patterns: when I’m calm, I ask questions. When I’m rushed or overloaded, I default to control or avoidance. The goal isn’t perfection, but awareness and practice.

StateReactive TendencyResponsive Shift
AnxiousMicro-manage or rushPause, invite collaboration
WithdrawnDelay or disconnectReach out, share reflection
DefensiveDismiss or argueClarify, reflect back with curiosity

Communication Styles: Flexing With Intention

We all have preferred communication styles — directive, analytical, relational, visionary — but responsive leaders flex based on the moment. Style-switching is not manipulation. It’s care.

The key is knowing your default and recognizing when it’s not working for the person or context.

StyleStrengthWatch Out For…
DirectiveClear and action-orientedOverpowering, low collaboration
AnalyticalStructured, preciseCold, disconnected from people
RelationalEmpathetic, inclusiveLack of clarity or drive
VisionaryInspiring, big pictureVague, ungrounded in execution

Principles of Fierce Conversations

One concept that stood out was the idea of fierce conversations — not aggressive or confrontational, but honest, clear, and human. We discussed how avoiding hard conversations is itself a choice — and often a costly one.

To lead responsively, we must learn to hold space for discomfort, especially when trust, inclusion, or accountability is at stake.

# Fierce conversation prompt
echo "What needs to be said that hasn't been voiced yet?" >> team_courage.txt

SBID: A Feedback Framework

We ended with a simple, actionable feedback format: SBID (Situation, Behavior, Impact, Desired outcome). It helps move feedback from personal to constructive.

Instead of vague observations, SBID grounds the conversation in shared facts and future focus.

Example:

  • S: In our sprint review this morning
  • B: You interrupted a teammate mid-sentence
  • I: It made others less willing to share ideas
  • D: I’d like us to let each person finish before responding

Clear, kind, and specific. That’s how we grow trust.

# Feedback structure template
echo "S:
B:
I:
D: " > sbid_template.txt