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Leading Change – Understanding and Supporting Human Reactions to Change

Navigate organizational change with empathy using the change curve, emotional vs logical frameworks, and coping strategies that support human adaptation

Change vs Competition We often think of change as a technical challenge, but in reality, it’s emotional. And if we don’t lead change well, we don’t just lose productivity — we lose … »
November 8, 2023
leadership  management  training  professional-development  team-leadership  omio  management-series  change-management  kubler-ross  emotional-intelligence  change-curve  empathy  adaptation  communication 

SBID: A Feedback Format That Lets You Stay Kind and Clear

Situation, Behavior, Impact, Desired outcome. The format formalises something I'd been doing by feel — and gives me a shape I can hand to my engineers so they can run the same feedback on each other.

I came out of the SBID session genuinely excited, and I want to name why. I’m a routine person. I love an explicit format. As an engineer, the practices that compounded for me — clean commits, … »
July 13, 2023
leadership  management  responsive-leadership  feedback  sbid  communication  team-effectiveness 

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