Engagement vs Capability: Mapping the Team You Actually Have
Empathy isn't softness. It's diagnosis. The quadrant gave a name to the rolling read I've been keeping of my team — and a sharper way to hand that read to my engineers.
The session that moved me most this week was the 2×2 quadrant — engagement on one axis, capability on the other. Not because the model was unfamiliar, but because it formalised something I’ve …
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July 8, 2023