Psychological Safety Isn't Comfort, It's Permission
A safe team isn't a quiet team. It's one where the hard things get said early — which is the team I've been working to build. The session gave me the word 'permission' and a sharper way to read the moments that grant or revoke it.
The single most common confusion I see about psychological safety — including from leaders I’ve watched do this poorly — is the conflation with comfort. The argument goes: a safe team is a …
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July 16, 2023