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The Five Dysfunctions, Read as a Diagnostic

Lencioni's pyramid is the unifying map for everything in this series. My instinct has been to operate at the foundation — trust — and build up. The framework gave me a way to read where each layer is at any moment.

The training closed with Lencioni’s Five Dysfunctions — a model I’d encountered a half-dozen times across my eighteen engineering years, in books I’d read and books my better … »
July 20, 2023
leadership  management  responsive-leadership  five-dysfunctions  team-dynamics  trust  accountability  team-effectiveness 

Psychological Safety Isn't Comfort, It's Permission

A safe team isn't a quiet team. It's one where the hard things get said early — which is the team I've been working to build. The session gave me the word 'permission' and a sharper way to read the moments that grant or revoke it.

The single most common confusion I see about psychological safety — including from leaders I’ve watched do this poorly — is the conflation with comfort. The argument goes: a safe team is a … »
July 16, 2023
leadership  management  responsive-leadership  psychological-safety  team-effectiveness  team-dynamics  trust